Our property management team is dedicated to creating fundamentally better experiences for people who rent homes and better returns for those who own them. Essential to both objectives is our commitment to making the “renting life” easier for our residents through service and quality they can depend on.
To fulfill that commitment, we're setting a new operating standard built on proprietary technology and exceptional expertise on the ground, and this month, we're putting the spotlight on both to show how we make the logistics of living in our homes simpler while powering substantial workflow efficiencies and seamless data management behind the scenes to continuously improve the quality of home management operations overall.
Exceptional resident experiences start here.
We're preparing the launch of a new app for residents that consolidates all the logistics of renting in one mobile hub that's accessible on the go, ultra-convenient, and delightful to use.
Specialized BTR community management.
We rolled out a custom-built playbook for build-to-rent community marketing and management that combines highly-targeted multichannel advertising with streamlined asset onboarding to optimize the lease-up process and beyond.
Automated work order and vendor management.
We unveiled tech that gives our teams the ability to track and improve vendor performance at a granular level while offering our residents faster service, transparent communications, and clear maintenance timelines.
4.8 stars and climbing.
We're pleased to report that our property management team (operating under the Elara name) has achieved a 4.8-star rating on Google Reviews, and we're going nowhere but up from here.
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